PPL OnTrack Program
OnTrack is a special payment program for PPL customers with limited incomes who are struggling to pay the full cost of their electric service. The program offers a special reduced monthly payment based on family size and income as well as electric use. OnTrack also gives customers a chance to erase any debt owed to PPL.
The Weatherization program provides Residential Weatherization Services, Energy Assistance Services, and the Low Income Home Energy Assistance Program (LIHEAP) Crisis Program. Each program includes certain energy-saving home improvements and consumer education aimed at reducing energy consumption.
Residential services provided include PPL WRAP program, FirstEnergy WARM program, UGI Low Income Usage Reduction Program and the PA Department of Community and Economic Development Weatherization Assistance Program.